The Elite Installer™ Program

The Elite Installer™ Program is a reseller program that forms a partnership and loyalty between installers and ICC. By signing up as an Elite Installer™, your company will receive exclusive privileges directly from ICC for using ICC products.

Also by advancing to a Certified Elite Installer™ with a Master Technician, you will also qualify to offer a Lifetime Performance Limited Warranty with your cabling installations.

Fiber Optic Enclosure with LC-LC Adapter Panels

Elite Installer™†

Register to become an Elite Installer
Company Membership

Company Membership:

This is a company-level membership.

No Cost

No Cost:

Sign up for free using the registration form here.
Lifetime Membership Term

Lifetime Membership Term:

Receive a lifetime of Elite Installer benefits.
15-Year Warranty

15-Year Warranty:

Offer the 15-Year Limited Performance Warranty without attending a certification class.
No Purchase Level Commitment

No Purchase Level Commitment:

Participation in the Elite Installer program does not require any purchase commitments.

No Renewal Fees

No Renewal Fees

Elite Installer membership never expires if you purchase ICC products and agree to the membership terms.

Certified Elite Installer™†

Register to become a Certified Elite Installer
Company Membership

Company Membership:

This is a company-level membership.

No Cost

Initial Enrollment Fee: $2,990

This includes one group training session at the Elite Installer’s location by a BICSI-accredited instructor for up to ten Master Technician licenses.

Lifetime Membership Term

Five-Year Membership Term:

Receive five years of Certified Elite Installer benefits.

15-Year Warranty

Lifetime Warranty:

Offer a Lifetime Performance Limited Warranty. One Master Technician must be on staff to conduct the site certification.

No Purchase Level Commitment

No Purchase Level Commitment:

Participation in the Elite Installer program does not require any purchase commitments.

No Renewal Fees

Five-Year Renewal Fee: $499

Renew membership for an additional five years; includes one online Master Technician re-training session (a $299 value).

Master Technician™†

Individual Membership

Individual License:

The license stays with the trained technician.

No Cost

$299 Training Fee:

Up to 10 technicians are included in the initial group training. Additional technicians can be added to the group training at this rate.

Lifetime Membership Term

Five-Year License Term:

Receive a five-year Master Technician license.

No Renewal Fees

$299 Renewal and Re-training Fee:

Includes one online Master Technician re-training session with a BICSI-accredited instructor for a five-year license renewal.

Elite Installer™†
Certified Elite Installer™†
Master Technician™†

Take the first step and join our team of Elite Installers

Requirements

  • Register online, click here.
  • Contact information must remain valid to receive program notices and to keep membership active.

Qualifications

  • Must be an installer actively purchasing ICC end-to-end solutions: jacks, patch panels, patch cords, and premise cables from an authorized ICC distributor.
  • Must have a company headquartered in the U.S.A, the District of Columbia, or Canada.

Benefits

15-Year Warranty

  • Offer 15-Year Limited Performance Warranty without attending a certification class.
  • Receive a 15-Year Proof of Warranty for each registered site.

This warranty is exclusive to ICC Elite Installers, covering guaranteed system performance from end-to-end for 15 years from the installation date. It includes the replacement of ICC products only. No certification or training is required; simply sign up as an Elite Installer to offer this warranty. For more details, review the warranty program here.

Project Discounts

  • Receive exclusive discounts for end-to-end cabling projects.

When requesting a project quote (RFQ) from your distributor, please mention your Elite ID number on the RFQ, and send a copy to your ICC Account Manager. Projects must include ICC outlets, patch panels, and premise cables. Project discounts are subject to a dollar volume requirement. Please consult your ICC Account Manager for details.

New Product Notifications

  • Be the first to learn about our new products, their functions, and features.

Sales Promotions

  • Receive exclusive sales promotions.

Priority Tech Support

  • Tech support calls are escalated to the top of our priority list. Mention the Elite ID number.

EI Certificate and Logo Usage

  • A certificate and logo to authenticate Elite status are available upon request.

Priority Drop Shipping

  • If a product is needed quickly and is not available locally, we will coordinate with the distributor to ship directly to the location or job site.

Reward Points*

  • Purchase $20,000 or more per quarter to receive reward points that can be redeemed for free tools, eGift cards, and more. See below for complete terms and conditions.

Take the next step and become a Certified Elite Installer

Requirements

    • Initial Enrollment Fee: $2,990
      • This fee includes one group training session at the Elite Installer’s location by a BICSI-accredited instructor for up to ten Master Technician licenses.
    • Register online, click here.
    • Complete the ICC Certified Elite Installer Agreement:
      • Certified Installers must complete this agreement to adhere to ICC’s terms and standards.
    • Master Technician Requirement:
      • At least one Master Technician (MT) must be trained and actively employed with valid status.
    • Purchase Requirement:
      • Purchase ICC products from an authorized ICC distributor (invoices required).

    Benefits

    Lifetime Warranty

    • Offer a Lifetime Performance Limited Warranty.
    • Receive a Lifetime Proof of Warranty for each verified site.

    This warranty is exclusive to ICC Certified Elite Installers. It guarantees system performance from end-to-end for the usable life of the cabling system and includes replacement of ICC products and labor costs. The cabling system must be installed by a CEI using ICC category-rated connectivity products and ICC horizontal premise cable as part of a Permanent Link solution, verified as a Verified Site Cabling System. For more details, review the warranty program here.

    Site Verification

    • Verification, documentation, and archiving of schematics and test reports are provided at no cost.
    • Installation reviews ensure compliance with TIA specifications and eligibility for the Lifetime Warranty.

    CEI Certificate and Logo Usage

    • Certificate and logo provided to authenticate CEI status.

    Free Tools

    • Eligibility for free tools for projects upon request.

    Free Product Samples

    • Product samples available for project bids or presentations upon request.

    Project Kitting and Staging

    • Packaging, kitting, and staging of projects according to the bill-of-materials (BOM) upon request.

    Business Referrals

    • Leads and projects are referred to CEIs, with assistance provided for project bids.
    • Lead referrals are prioritized based on Elite level.

    Written Success Stories

    • Testimonials of project successes can be provided upon request.
    • Success stories may be submitted for trade magazines and online media.

    ICC Media Library Usage and Graphic Support

    • Access to ICC’s media library, including logos, product pictures, literature, and advertisements.
    • An Intellectual Property Agreement (IPA) is required.

    Have your technician trained as a Master Technician

    In-Person Training

    Requirements

    • Attend a Training Course and Pass a Written Exam:
      • Complete the required in-person training course and successfully pass the written exam.
    • Training Fee: $299 per Master Technician
      • The in-person training is a comprehensive one-day (8 hours) session.
    • Register online, click here.

    Course Overview

    The in-person training course is conducted across the country by professional Certified Instructors with over 20 years of experience in network design and installation. The course covers:

    • The benefits of becoming a Certified Elite Installer.
    • The procedures that Master Technicians must follow before and after installations to ensure proper site verification for warranty.
    • Hands-on training to ensure practical understanding of installation and termination techniques.

    Class Size:
    To maintain high training quality, class sizes are limited to 25 participants, ensuring personalized attention and effective learning.

    Curriculum Updates:
    Our Product Management, Engineering, and Marketing teams collaborate with instructors to continuously update the curriculum, ensuring your technicians are trained on the latest products, standards, and warranty procedures.

    Online Renewal Training

    Requirements

    • Complete the Online Training Course and Pass a Written Exam:
      • Successfully complete the online training session and pass the associated exam.
    • Renewal Fee: $299 per Master Technician
      • This fee covers a half-day (4 hours) online retraining session and a five-year license extension.
    • Register online, click here.

    Course Details

    Technical Requirements:

    • A computer with a microphone, speaker, and webcam.
    • An internet connection with 1 Mbps or better.
    • Technician tools: 110 punch down tool, snips, screwdriver, wire cutter, and cable stripper.

    Course Content:
    The online session covers key updates in industry standards, installation guidelines, and testing procedures. It is designed to ensure that technicians remain current with the latest developments in structured cabling.

    Course Objectives (Both In-Person and Online)

    • Review current codes and standards.
    • Discuss important installation guidelines.
    • Explore essential testing requirements.
    • Outline key steps to site verification.
    • Practice important termination techniques.

    Course Outline (Both In-Person and Online)

    • Industry Codes
    • Industry Standards
    • Structured Cabling Systems
    • Warranty
    • Hands-on Termination
    • Testing

    Benefits of the Master Technician Program

    • Earn a Master Technician License:
      The license remains with the individual, enhancing their professional credentials.

    • Earn BICSI ITS Continuing Education Credits (CECs):
      These credits are issued only to BICSI credential holders, contributing to their ongoing professional development.
      • In-Person Course: Earn 7 CECs.
      • Online Course: Earn 3 CECs.

    • Enhance Professional Value and Credibility:
      Staying current with the latest developments in structured cabling adds significant value to technicians, increasing their marketability and effectiveness.

      Additional Information

      For Online Training:
      The training course will be hosted via Zoom. Please download the free, full-featured app here.

      For In-Person Training:
      All necessary materials and tools will be provided on-site.

      15-Year Performance Limited Warranty
      Lifetime Performance Limited Warranty

      15-Year Performance Limited Warranty

      Download as a PDF

      Only Available Through ICC Elite Installers

      Coverage: Guaranteed system performance from end-to-end for 15 years from the date of installation. Coverage includes the replacement of ICC products only.

      How to Apply for a Warranty

      1. Install ICC from end-to-end, including premise cable.
      2. Submit a 15-Year Site Registration Form with invoices within 30 days.

      Qualifications:

      1. Must be registered as an Elite Installer prior to installation.
      2. Must install ICC category-rated premise cabling and optical fiber connecting hardware from end-to-end.

      Lifetime Performance Limited Warranty

      Download as a PDF

      Only Available Through ICC Certified Elite Installers

      Coverage: Guaranteed system performance from end-to-end for the usable life of the cabling system. Coverage includes replacement of ICC products and labor to replace them.

      How to Apply for a Warranty

      1. Submit a Lifetime Verified Site Form prior to installation.
      2. Install and test, then submit result within 30 days.

      Qualifications:

      1. Must be registered as a Certified Elite Installer prior to installation.
      2. Must install ICC category-rated connectivity products, plus ICC horizontal premise cable as an end-to-end Permanent Link solution.

      Reward Points Terms and Conditions:

      1. Earn 2% points on purchases totaling $20,000 or more each quarter. For example, purchase $20,000 and earn 400 points.
      2. Points that are not redeemed by the expiration date will be forfeited.
      3. All purchases must be made from an authorized ICC distributor.
      4. If you do not purchase from an ICC PCSD or PD listed on our distributor locator then you must report your invoices to us every quarter.
      5. This promotion is only offered to Elite Installers within the 50 United States, the District of Columbia, and Canada.
      6. Rewards will only be sent to a valid business address located within the 50 United States, the District of Columbia and Canada.
      7. ICC reserves the right to verify any documents and audit all transactions and refuse entry into this program.
      8. ICC reserves the right to cancel or retain the amount of any reward points issued to an entity under this promotional program.
      9. Only purchases dated on or after the date of Elite Installer registration will be counted.
      10. Elite Installer and its representatives acknowledge and agree they are responsible for collecting, remitting, or reporting any sales, use, income or other taxes. ICC is not responsible for collecting, remitting or reporting any sales, use, income or other taxes. All federal, state, and local laws and regulations apply; void where prohibited by law.
      11. ICC and the selected gift card retailers are in no way partnered or affiliated. These retailers are in no way endorsing ICC or ICC’s promotional offers and marketing programs.
      12. Contact your ICC Account Manager for complete terms and conditions.

      † Installer is defined as an installation company who engages in low voltage cabling installation as its primary business. Resellers who resell ICC products do not qualify as Installer. End users who use ICC products primary for themselves do not qualify. ICC may at any time change the qualifications necessary to become an ICC Elite Installer and ICC Certified Elite Installer. ICC reserves the right to refuse and suspend memberships.